Listen · Understanding your business

Every conversation. One inbox.

Visitor live chat, team threads, and Echo AI unified in one inbox, plus a Home Screen app with push notifications so nothing falls through the cracks.

Included in every plan · from $99/mo

Inbox

2

Sarah Johnson

2m

Hi, do you offer same-day consultations?

#design-review

8m

Mike: Updated the hero mockup

Echo

15m

Your top 3 leads need follow-up

Alex Torres

1h

Thanks, I'll review the proposal

Sarah Johnson

Online · via website chat

Hi, do you offer same-day consultations?

Yes! I have a 3pm slot open today. Want me to book it?

Type a reply…

Without Sonor

Live chat lives in one app, team DMs in Slack, AI in another tab.

Three inboxes.

Zero shared context.

With Sonor

Live chat from your website, inter-team threads, and the Echo workspace in one stream, right beside the business modules the conversation is about.

What you get. Everything Messages does for you, from day one.

Unified inbox. Live chat from your website, inter-team threads, and the Echo workspace in one stream, right beside the business modules the conversation is about.

A Home Screen app. Installs from the browser and opens full screen. Your inbox travels with you.

CRM-connected threads. Every conversation ties to a contact, deal, or project. No more "who was that lead messaging about?"

Chat widget setup in the same place. Turn on website chat and set it up right where the conversations land. No separate widget tool.

Unified inbox

Three inboxes became one. Visitor chat, team messages, and Echo AI in the same stream.

  • Live chat from your website. Visitor conversations from your site's chat widget appear in real time. Set the widget up right here in Messages, then reply from Sonor or the mobile app with the same thread and full context.

  • Team threads. Inter-team channels with mentions, threads, and file sharing. No more switching to Slack for internal conversations.

  • Echo conversations. Every Echo chat from the dashboard, the mobile app, or the site widget lives alongside your other messages with full history.

One stream

Filter by type, project, or contact.

Everything arrives in one list. Slice it by the kind of conversation, the project it belongs to, or the person on the other end.

  • By type. Chat, team or Echo, together or one at a time.

  • By project or contact. Every conversation about one client, in one place.

  • Same thread everywhere. Reply from Sonor or the mobile app with the same thread and full context.

All conversations6 threads · 2 unread

  • Sarah Johnson

    2m

    Hi, do you offer same-day consultations?

    Website chat · MDG Rebrand

  • #design-review

    8m

    Mike: Updated the hero mockup

    4 members

  • Echo

    15m

    Your top 3 leads need follow-up

    Dashboard

  • Alex Torres

    1h

    Thanks, I'll review the proposal

    Website chat · Website Redesign

  • #ops

    2h

    Priya: Invoice #1042 went out

    6 members

  • Echo

    3h

    Drafted a reply for Alex, ready to review

    Mobile app

Mobile app

Answer every conversation from your phone.

Sonor installs from the browser to your Home Screen and opens full screen, like any app on your phone.

  • Push notifications. New leads, website chats, team messages and bookings reach your lock screen as they happen, on iPhone (iOS 16.4 and later) and Android.

  • Live chat handoffs. Switch on Available for chat and visitors who ask for a person come to you, under the Live tab.

  • One inbox, five tabs. Echo, Inbox, Drafts, Team and Live, with a count on whatever's waiting for you.

Sonor Messages on an iPhone, Live tab: website visitor chats handed to a person, an Available for chat switch and Echo, Inbox, Drafts, Team and Live tabs
Live website chats in Messages on an iPhone. STILLFORM, Sonor's demo workspace. Names and numbers are sample data.

CRM connected

Every message has context.

Conversations automatically link to CRM contacts, deals, and projects. No more 'who was that lead messaging about?'

  • Linked automatically. Conversations attach to CRM contacts, deals, and projects without tagging.

  • Who, at a glance. Role, company, lead score and last activity sit beside the thread.

  • Every previous conversation. Earlier threads with the same contact are one click away.

Conversation contextFrom CRM
SJ

Sarah Johnson

CEO · Manhattan Dev Group

Lead score 94

Deal

Website Redesign

$24,000 · Proposal

Project

MDG Rebrand

12 tasks · 34.5h logged

Last activity

Chat message

2 minutes ago

Linked to 3 deals, 1 project, and 8 previous conversations

For developers

A few lines of code. That's it.

Messages ships in @sonordev/site-kit, typed, server-first, with the same tokens as the rest of your site.

app/layout.tsx
import { SiteKitLayout } from '@sonordev/site-kit/layout'
 
// Chat messages from your site flow into the Messages inbox
export default function Layout({ children }) {
  return (
    <SiteKitLayout engage={{ chatEnabled: true }}>
      {children}
    </SiteKitLayout>
  )
}

Works with. Messages shares one record with these modules, so nothing has to be re-entered or re-explained.

Ready to try Messages?

Start with Messages and the full Sonor platform, everything included from day one.

Get startedBook a demo

See what you'll pay

One platform, transparent pricing. Every module included from $99/mo.

Pricing details

Start building

One npm install. 22 modules. 100+ typed components for Next.js.

Integration options

Explore the platform

Every module, one record. Listen, act, earn, and speak from the same platform.

Listen· Understanding your business

Act· Running your business

Earn· Getting paid for the work

Speak· Reaching your audience

Resonance· Maximum signal, every channel