Listen: Understanding your business

Everyconversation.Oneinbox.

Visitor live chat, team threads, and Echo AI unified in one inbox with a React Native mobile app so nothing falls through the cracks.

Inbox

2
AllChatTeamEcho

Sarah Johnson

2m

Hi, do you offer same-day...

#design-review

8m

Mike: Updated the hero mockup

Echo

15m

Your top 3 leads need follow-up

Alex Torres

1h

Thanks, I'll review the proposal

Sarah Johnson

Online · via Engage widget

Hi, do you offer same-day consultations?

Yes! I have a 3pm slot open today. Want me to book it?

Type a reply...

Without Sonor

Live chat lives in Engage, team DMs in Slack, Echo in the dashboard.

Three inboxes.

Zero shared context.

With Sonor

Live chat from your Engage widget, inter-team threads, and Echo AI conversations in one stream with shared context.

What you get.

Unified inbox

Live chat from your Engage widget, inter-team threads, and Echo AI conversations in one stream with shared context.

React Native mobile app

Push notifications, quick replies, and full business context on the go. Your inbox travels with you.

CRM-connected threads

Every conversation ties to a contact, deal, or project. No more "who was that lead messaging about?"

Unified inbox

Three inboxes became one.

Visitor chat, team messages, and Echo AI in the same stream. Filter by type, project, or contact.

Live chat from Engage

Visitor conversations from your Engage chat widget appear in real time. Reply from Sonor or the mobile app with the same thread and full context.

Team threads

Inter-team communication channels with mentions, threads, and file sharing. No more switching to Slack for internal conversations.

Echo conversations

Every Echo chat from the dashboard, the mobile app, or the site widget lives alongside your other messages with full history.

Mobile app

Your business in your pocket.

A React Native app with push notifications, quick replies, and full context from every module so you never miss a conversation.

9:41

Messages

New chat from Sarah Johnson

Just now

Lead score updated: Acme Corp → 94

5m ago

Mike mentioned you in #design-review

12m ago

InboxEchoMore

CRM connected

Every message has context.

Conversations automatically link to CRM contacts, deals, and projects. No more 'who was that lead messaging about?'

SJ

Sarah Johnson

CEO · Manhattan Dev Group

Lead Score: 94

Deal

Website Redesign

$24,000 · Proposal

Project

MDG Rebrand

12 tasks · 34.5h logged

Last activity

Chat message

2 minutes ago

Linked to 3 deals, 1 project, and 8 previous conversations

For developers.

A few lines of code. That's it.

app/layout.tsx
import { SiteKitLayout } from '@sonor/site-kit/layout'
 
// Chat messages from your site flow into the Messages inbox
export default function Layout({ children }) {
return (
<SiteKitLayout engage={{ chatEnabled: true }}>
{children}
</SiteKitLayout>
)
}

How it connects.

Messages works with these modules to give you the full picture.

ReadytotryMessages?

Start with Messages and the full Sonor platform, everything included from day one.